Curse

cormac ap dunn · May 29, 2010, 01:16 AM // 01:16

Quote:

Originally Posted by Simath

What a cunning way to make a buck.

And why shouldn't they, these people wanted to cheat, they got banned, why shouldn't they pay? If they want to play, heres the chance they were looking for. If they go cheating again, guess they get banned again, and I would bet some do, at which point we can LOL all over again

-Vodka- · May 29, 2010, 01:17 AM // 01:17

Aye, they will be able to get a new GW2 account, but won't have any of their "achievements" from GW1..Is botting really worth it tbh?

Anyway, thanks for clearing this up, it's good to know.

Trub · May 29, 2010, 05:16 AM // 05:16

Quote:

What a cunning way to make a buck.

LAWL..yes, it is.
But anyone dumb enough to actually go out and attempt to get another account after a PERMABAN on their IP/credit card/ect....hahahaha!
Tells me they REALLY didn't read the EULA to begin with!
*sigh* A fool and his money are soon parted.

Shitters and their QQ make baby seals cry.

Move Down · May 29, 2010, 08:02 AM // 08:02

I never botted and still got banned for me ncsoft are the thieves.
Clearly they wont admit they banned some innocent people on the way too

dusanyu · May 29, 2010, 08:07 AM // 08:07

the policy is there in black and white and easily access if if they are getting there new accounts banned as soon as they buy them it proves the saying "A fool and his money are soon parted"

Caveat emptor

Amy Awien · May 29, 2010, 08:11 AM // 08:11

Quote:

Originally Posted by Regina Buenaobra

If you purchase a brand new account, our Support Team will not take action on your account (i.e. ban it) so long as this new account remains free of any incidents requiring action from the Support Team. If you engage in activity that goes against the User Agreement and you are reported for it, this will attract the attention of the Support Team, at which point, they will take action if your account is found to have broken the User Agreement.

Thanks for responding and confirming Support will follow a reasonable cause of action.

Perhaps the unfortunate players in the OP forgot to uninstall and reinstall without the botting software, which could lead to swift action from Support and termination of the new account.

Bonehead · May 29, 2010, 08:25 AM // 08:25

Quote:

Originally Posted by Regina Buenaobra

If you purchase a brand new account, our Support Team will not take action on your account (i.e. ban it) so long as this new account remains free of any incidents requiring action from the Support Team. If you engage in activity that goes against the User Agreement and you are reported for it, this will attract the attention of the Support Team, at which point, they will take action if your account is found to have broken the User Agreement.

Quote:

Originally Posted by Gaile on the wiki

I can tell you what our policy is and I can tell you that we don't summarily block new accounts, and I know this to be true. Now, let's be clear: I'm taking about a brand new account, not a second-hand or a passed-along or a used-to-be-played-by-my-cousin account, nor one that was purchased through a reseller.

Will you be addressing the contradiction to the EULA? How it's stated now, any account accessed by a banned player is subject to termination.

Iuris · May 29, 2010, 08:41 AM // 08:41

Quote:

Originally Posted by Regina Buenaobra

If you purchase a brand new account, our Support Team will not take action on your account (i.e. ban it) so long as this new account remains free of any incidents requiring action from the Support Team. If you engage in activity that goes against the User Agreement and you are reported for it, this will attract the attention of the Support Team, at which point, they will take action if your account is found to have broken the User Agreement.

I sure hope it is so indeed.

Banning bot etc. is fully correct (and I'm behind it 100%, I might only argue for a warning shot sentencing policy rather than zero tolerance policy). However, consciously accepting money for a service that will be denied would be acting in bad faith. If Regina says this doesn't happen, I trust she wouldn't lie.

Maybe, just as a precaution, some coordination checks might be in order though. Just a short meeting between Support and Billing on the topic, I know how hard it is to coordinate things like these between departments of a large company.

shoyon456 · May 29, 2010, 08:41 AM // 08:41

Quote:

Originally Posted by Bonehead

Will you be addressing the contradiction to the EULA? How it's stated now, any account accessed by a banned player is subject to termination.

All it means is they reserve the right to, it doesn't necessarily mean they will. They just put that in the EULA to probably give them a large amount of discretion.

As far as not blocking new accounts, bummer. I wanted more blood/to see Dhuum taking them.

Bonehead · May 29, 2010, 09:01 AM // 09:01

Quote:

Originally Posted by shoyon456

All it means is they reserve the right to, it doesn't necessarily mean they will. They just put that in the EULA to probably give them a large amount of discretion.

As far as not blocking new accounts, bummer. I wanted more blood/to see Dhuum taking them.

But the implication is that they will ban you just because you were previously banned.

While this is useful for RMTs, it's a scary prospect for those accepting the botting punishment, but still wanting to play.

Gabriel of Ravn · May 29, 2010, 09:46 AM // 09:46

Quote:

Originally Posted by Amy Awien

Thanks for responding and confirming Support will follow a reasonable cause of action.

Perhaps the unfortunate players in the OP forgot to uninstall and reinstall without the botting software, which could lead to swift action from Support and termination of the new account.

I believe this is what most are probably doing and yeah they should uninstall and reinstall but as a lesson they should realize how quick those programs are getting picked up and they shouldn't attempt it again unless risk losing another account.

Femmefatal · May 29, 2010, 10:01 AM // 10:01

@Regina

How can this be so:

Quote:

If you purchase a brand new account, our Support Team will not take action on your account (i.e. ban it) so long as this new account remains free of any incidents requiring action from the Support Team. If you engage in activity that goes against the User Agreement and you are reported for it, this will attract the attention of the Support Team, at which point, they will take action if your account is found to have broken the User Agreement.

If this is so:

Quote:

(h) Former Members.
Members whose Accounts have been terminated by NC Interactive may not access the Service in any manner or for any reason, including through any other Account, without the express written permission of NC Interactive. Accounts accessed by Former Members are subject to immediate termination. NC Interactive reserves the right to use any means necessary, including those in section 4(i) to identify and remove Former Members.

That doesn't make any sense at all since they contradict one another. They are former members and if/when they buy a new account unless they got "express written permission" to do so.

aspi · May 29, 2010, 10:14 AM // 10:14

Quote:

Originally Posted by Move Down

I never botted and still got banned for me ncsoft are the thieves.
Clearly they wont admit they banned some innocent people on the way too

If you are innocent like you claim there should be no problem getting your account back. Btw they didn't just ban botter also people manipulating matches. Not saying you did those but could be you just are a victem of manipulated matches.

Gill Halendt · May 29, 2010, 10:16 AM // 10:16

Quote:

Originally Posted by Femmefatal

That doesn't make any sense at all since they contradict one another.

Only if you can't read properly.

They simply reserve the right to ban you again. That doens't mean you're automatically headshot as soon as you login.

Actions taken likely depend on the gravity of the issue that brought the first ban: severe breaches are punished with a ban of the Member, not just the Account, and if they want it to be so they need to ban your newly acquired account as soon as they realize you're back.

That's what the EULA says. We don't know how serious they take the suspension for usage of 3rd Party Programs, so we don't know for sure if people are being banned again because of the Former Members Policies, or because they're breaking the rules again, maybe unwillingly.

Femmefatal · May 29, 2010, 10:26 AM // 10:26

And how many of them do you think got "Express written permission" before purchasing a new account? I would wager Zero! So I read it properly alright you didn't.

Gill Halendt · May 29, 2010, 11:13 AM // 11:13

Quote:

Originally Posted by Femmefatal

And how many of them do you think got "Express written permission" before purchasing a new account? I would wager Zero! So I read it properly alright you didn't.

Sure. And they reserve the right to ban their account again if they feel they should not be allowed to come back, as with the EULA. Simple as that.

I don't read anywhere in the EULA "We'll ban you, your mother, your sister and your dog for sure, regardless". Regina is just saying that even though they reserve the right to do it, they're not as evil as thir thread is trying to depict them. They'll still investigate any eventual issue, the EULA basically allowing them to suspend newly-created accounts for former breaches by the same user. They're ALLOWED, but won't simply come and do it for no reason. It's not as simple as it looks, like you log in and boom! you're banned again.

How's that in contraddiction?

GoF · May 29, 2010, 11:39 AM // 11:39

Stop quoting parts of the EULA. This is all you need to know:

Quote:

We reserve the right to terminate your account for any reason we can think of.

ashes · May 29, 2010, 11:41 AM // 11:41

1: Create a new e-mail adress
2: Buy the game in ur local store
3: Do not link it to PlayNC
4: Do not buy anything from the ingame store

Dzjudz · May 29, 2010, 11:52 AM // 11:52

Quote:

Originally Posted by ashes

1: Create a new e-mail adress
2: Buy the game in ur local store
3: Do not link it to PlayNC
4: Do not buy anything from the ingame store

What about IP address though

.

khios · May 29, 2010, 11:59 AM // 11:59

So to make things clear once and for all

Got banned cause of a custom injector for KsMod on the first account
Used the same on the second one, still got the account!

Both running 24/7 with KsMod and Texmod dual injection with the same IP adress (fixed IP) and linked to the same NCSoft account! See the problem??